Responsible Gaming at cbaji

Entertainment should never become a burden — cbaji is here to support you in that. Know your limits, stay in control, and seek help when you need it.

For players aged 21 and above Self-exclusion available 24/7 support

Gaming is for entertainment, not for stress

Betting and casino games at cbaji are purely for entertainment — not as an alternative source of income. We have put several protective features in place that you can activate yourself, so that every player's experience remains healthy and controlled.

Responsible gaming is not just about tracking wins and losses — it also means being aware of your time, money and mental state. If you notice that your gaming habits are changing or that you are finding it hard to stay in control, contact cbaji's live chat support or send an email without delay.

cbaji is only for individuals aged 21 and above. Minors are strictly prohibited from opening an account or playing any games. If there are underage members in your household, keep your account details and devices secure.

Reading cbaji's Terms and Conditions will show you which restrictions apply to account use and what the platform's commitment is regarding responsible gaming. To learn how personal information is stored and used, see the Privacy Policy.

Features to keep yourself in control

You can activate any of these limits at any time by logging into cbaji and going to Account Settings.

Deposit Limit

Set a daily, weekly or monthly deposit amount. Once the set limit is reached, the system will automatically block further deposits.

Session Time Limit

Decide in advance how long you will play each day. When the set time is up, a warning message will appear and the session will end automatically.

Cooling-Off Period

If you want to take a break for a while, temporarily suspend your account — for 24 hours, 7 days or 30 days. During this time no gaming or betting is possible.

Self-Exclusion

If you want to step away for a longer period, activate self-exclusion. This can be done directly from your account or by informing the support team.

Transaction History

Review your deposit, withdrawal and betting history at any time. This information is very useful for understanding your spending patterns.

Reality Reminder

Keep on-screen pop-up messages enabled during long sessions to remind you of reality — this helps you make informed decisions.

Recognising warning signs is important

If you experience any of the following, pause and seek help — it takes courage, not weakness.

  • You are spending more than your budget and repeatedly depositing to recover losses.
  • Thinking about gaming is reducing your focus on work, studies or family.
  • You are continuing to bet or play using borrowed money or loans from others.
  • You have tried to stop playing but could not — and feel uneasy or restless when you do not.
  • You are hiding your gaming from family or friends, or lying about it.
  • After a loss you feel angry, frustrated or depressed, and play again to try to shake that feeling.
  • You are spending money set aside for daily expenses on betting, and struggling to meet your family's needs.

Ways to get support

Acknowledging the problem is the first step. You are not alone — there are many ways to get help.

cbaji Support Team

cbaji's 24/7 live chat support is available in Bengali. Submit requests for self-exclusion, deposit limits or account closure directly to support. You can also reach out by email — [email protected]

Family and Friends

Talk to the people close to you. Family or friends can often recognise a problem earlier and offer support at the right time. Sharing how you feel can ease the mental burden.

Professional Advice

Speaking with a mental health specialist or counsellor is very effective. Seeking professional advice about addiction is not a sign of weakness — it is a courageous step toward taking care of yourself.

cbaji's commitment

cbaji believes every player deserves to play in a safe environment. For this reason we only allow registration for individuals aged 21 and above, and we use effective verification methods to prevent access by minors.

Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Self-exclusion requests are processed promptly, and no promotional messages are sent during the exclusion period.

cbaji never presents gambling as a source of income. Betting and casino games are by nature designed so that the house has an advantage over the long term — keep this reality in mind and play with awareness.

Visit cbaji's FAQ section for answers to common questions — it covers account, payment and self-exclusion topics.

Questions about responsible gaming

After logging into your cbaji account, go to the Account Settings section where you will find the "Responsible Gaming" option. From there you can set a daily, weekly or monthly deposit limit. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, but decreasing it is instant.

No, self-exclusion is not permanent — you choose a specific period (for example 6 months or 1 year). Once the period ends, you will need to contact the support team to reactivate your account. During self-exclusion, cbaji will not send any promotional messages.

Do not share your cbaji account login details (username and password) with anyone. Keep your device password-locked and turn off auto-login. Enabling two-factor authentication from Account Settings gives you an extra layer of protection.

Send a message in Bengali at any time via cbaji's live chat. You can also reach out by email with full details — [email protected]. The support team will help you choose the right tools and, if needed, restrict your account.

A cooling-off period is short-term — from 24 hours up to 30 days. During this time you cannot play, but your account remains active. Self-exclusion is long-term — typically several months to a year or more. During this time access to the account and all betting and gaming activity is suspended.

Yes, gambling addiction is a recognised mental health condition. It can lead to financial hardship, family breakdown and emotional distress. However, it is treatable. Seeking help from a professional counsellor or mental health specialist can lead to improvement. Do not delay in getting help.