cbaji Terms and Conditions
Please read these terms carefully before using the cbaji platform. Clear guidelines are provided here covering everything from account registration to payments, bonuses, and responsible gaming.
1 General Provisions
1.1 Applicability of Terms
These terms and conditions ("Terms") govern the use of the cbaji platform and all services connected to it. By accessing the platform or using any service, you become legally bound by these Terms. You can learn more about the platform and its purpose by reading detailed information about cbaji.
1.2 Changes to the Terms
cbaji reserves the right to change or update these Terms at any time. Continued use of the platform after changes take effect will be considered acceptance of the new Terms. Users are advised to review this page regularly.
1.3 Language and Interpretation
These Terms may be available in both Bengali and English. In the event of any dispute, the Bengali version will be considered authoritative.
2 Account Registration and Eligibility
2.1 Age Requirement
All cbaji services are strictly for users aged 21 and above. Anyone registering to take part in any casino or betting activity must be at least 21 years old. cbaji may request valid identification at any time to verify age.
2.2 One Account Rule
Each user may open only one account. Multiple accounts held by the same person or members of the same household are prohibited. If multiple accounts are found without authorisation, they will be closed and any potential winnings may be cancelled.
2.3 Providing Accurate Information
It is the user's responsibility to keep the name, address, mobile number, and other details provided at registration accurate and up to date. Registering with false or incorrect information may result in the account being suspended or cancelled.
2.4 Account Security
Keep your username and password strictly confidential. Any unauthorised access to the account must be reported to the cbaji support team immediately. The user is solely responsible for any loss resulting from sharing their password.
3 Deposits, Withdrawals and Payments
3.1 Deposit Terms
The minimum deposit amount on cbaji is ৳500. Accepted deposit methods are bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks). Deposits sent from third-party accounts will not be accepted.
3.2 Withdrawal Terms
The minimum withdrawal amount is ৳1,000. The same methods apply for withdrawals — bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawal requests are generally processed within 1 hour. However, withdrawals may be delayed if identity verification has not been completed.
3.3 Account Verification
Before processing any large withdrawal, cbaji reserves the right to verify the user's identity. A national identity card or other valid document may be requested for this purpose. Funds cannot be released until verification is complete.
3.4 Anti-Money Laundering
cbaji complies with applicable regulations to prevent money laundering and illegal financial transactions. If a suspicious transaction is identified, the associated account may be temporarily suspended pending investigation.
4 Bonuses and Promotional Offers
4.1 Welcome Bonus
cbaji offers new members a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example, if someone deposits ৳1,000 they will receive a ৳1,500 bonus and their total balance will be ৳2,500. Before withdrawing this bonus, the bonus amount must be wagered 10 times — meaning in the above example ৳1,500 × 10 = ৳15,000 must be wagered.
4.2 Bonus Usage Rules
- Bonuses may only be usable on specific games — see the offer details.
- The bonus and deposit cannot be withdrawn separately before the wagering requirements are met.
- Another bonus cannot be activated while one bonus is already active.
- If abuse or manipulation of the bonus system is found, the bonus and any associated winnings may be cancelled.
4.3 VIP Cashback Programme
The cbaji VIP programme has four tiers — Bronze, Silver, Gold, and Platinum. Each tier provides cashback at a set rate on weekly net losses: up to 0.2% for Bronze, 0.5% for Silver, 0.8% for Gold, and 1.0% for Platinum. For example, a Gold tier member who has a net loss of ৳20,000 in one week will receive up to ৳160 cashback.
5 Prohibited Conduct and Grounds for Termination
5.1 Prohibited Activities
The following activities are strictly prohibited on the cbaji platform:
- Placing automated bets through manipulation or any software.
- Abusing the bonus system or employing bonus hunting tactics.
- Using multiple accounts to gain an advantage.
- Fraudulent activity using another user's information.
- Exploiting technical errors in the platform to gain an unfair advantage.
- Hacking, phishing, or any attempt at a cyberattack.
5.2 Grounds for Account Termination
If evidence is found of involvement in any of the prohibited activities listed above, cbaji reserves the right to suspend or permanently close the account without notice. In such cases, any pending bonuses or withdrawal requests may be cancelled.
6 Privacy and Data Protection
6.1 Use of Personal Information
cbaji collects, stores, and processes users' personal information solely for the purpose of providing services and ensuring the security of the platform. The transfer of information to third parties is described in detail in our privacy policy.
6.2 Use of Cookies
The platform uses cookies to improve the browsing experience. Disabling cookies may limit some functionality of the site.
6.3 Data Security
Users' financial and personal information is protected using SSL encryption technology. However, no method on the internet is 100% secure, and cbaji cannot guarantee the complete elimination of the risk of a data breach.
7 Responsible Gaming
7.1 Aware and Controlled Play
cbaji believes that gaming is a form of entertainment — not a source of income. We encourage all members to play within their financial means. Our responsible gaming guidelines provide detailed advice on managing your own gaming habits.
7.2 Self-Exclusion and Setting Limits
Users may set their own daily, weekly, or monthly deposit limits if they wish. There is also an option to temporarily deactivate or permanently close an account if needed. Contact the cbaji support team to use this option.
7.3 Protection of Minors
No one under the age of 21 may use cbaji. Parents are requested to keep parental controls active on shared devices to prevent minors from accessing this platform.
8 Technical Issues and Dispute Resolution
8.1 Policy on Technical Errors
If a transaction remains incomplete due to a technical error or server issue during a game, cbaji will investigate and make a decision. Any winnings obtained by taking advantage of a technical error will not be considered valid.
8.2 Dispute Resolution Process
If there is an objection regarding any transaction or result, a complaint must be submitted to the cbaji customer service team within 72 hours of the incident. The support team is available 24/7 in both Bengali and English via live chat and email. Support contact: [email protected]
8.3 Final Decision
Any final decision issued by cbaji on a matter will be considered binding. The decision will be communicated after the necessary investigation and review to resolve the matter has been completed.
9 Limitation of Liability
9.1 Service Guarantee
The cbaji platform is provided "as is". It is not possible to guarantee that the platform will always be uninterrupted or error-free. Temporary disruptions may occur due to maintenance or technical issues.
9.2 Liability for Losses
cbaji is not liable for financial losses incurred through gaming activity. Gaming is a form of entertainment and the decision to participate is entirely the user's own.
9.3 Third-Party Services
The cbaji platform uses services from third-party game providers and payment service providers. cbaji is not directly liable for their own service standards or technical errors.
10 Service Suspension and Changes
10.1 Right to Modify Services
cbaji reserves the right to suspend, modify, or upgrade any game, feature, or service at any time. Users will be notified of such changes in advance where possible.
10.2 Account Closure Procedure
Users may request closure of their cbaji account at any time. Active wagering requirements must be fulfilled and any balance must be withdrawn before the account is closed.
10.3 In the Event of Full Platform Closure
If cbaji needs to cease all operations, users will be given adequate notice and arrangements will be made to return their balances.
11 General Miscellaneous Provisions
11.1 Entire Agreement
These Terms, the privacy policy, and any applicable bonus terms together form the entire agreement between cbaji and the user. Any previous oral or written discussions are replaced by this agreement.
11.2 Severability
If any provision of these Terms is found to be ineffective or unlawful, the remaining provisions will continue in full force.
11.3 Contact
If you have any questions or objections about these Terms, please contact the cbaji customer service team. For general queries, you may also visit our Frequently Asked Questions (FAQ) page — answers to many common questions are provided there.